As a collaborative platform driving systemic socio-economic impact in underserved communities, stakeholder engagement and communication play a pivotal role at Impact Catalyst.
The Social Development and Communication Department ensures that an inclusive, continuous, and participatory approach is undertaken throughout the organisation's projects, from inception to completion.
Employing an integrated approach to stakeholder communication and engagement, our department relies on interpersonal and participatory methods to promote active participation and a sense of ownership in projects aimed at social upliftment and economic development in underserved communities.
With a footprint spanning the Northern Cape, Limpopo, Gauteng, Mpumalanga, and North West, the Social Development and Communication Department takes pride in fostering meaningful collaboration in regions of operation. This is achieved through a unique stakeholder engagement model that is underpinned by; Multidimensional, relational, and inter-sectoral approach considering values, diversity, equity, and inclusion, Opportunity pipeline development, through the understanding of social drivers, Operational and transparent communication channels and proactive engagements, Quality control of initiatives with critical and timely evaluation and reporting, Proactive risk and issue management and active reputation management.
The Social Development and Communication Department champions seamless project completion by acting as a conduit between Impact Catalyst, its strategic and operational partners, as well as community beneficiaries.
The core of our function entails building, maintaining, and facilitating relationships with our strategic, operational, and project stakeholders to drive collaboration, enhance participation, and achieve meaningful results on initiatives. We aim to promote social change in society to encourage communities to take ownership of their future and development, and lower the dependency on external parties for growth, sustainability and prosperity.
We accomplish this through:
Grounded in a stakeholder-based approach to social and community development, our methodology involves a thorough understanding of the social drivers and local context through stakeholder mapping and analysis. Through this meticulous approach, the organisation can minimise risks and maximise opportunities to create and protect value for both the project and local communities.
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